A Digital Concierge handles frontline contact almost like a person—empowering your CS team with simple language everyone can get.
Customers want quick answers, and your Digital Concierge can provide instant, accurate info via chat. If a conversation gets too complicated, the AI contextually routes to the right agent.
Wherever your customers need answers, we're ready to help. Posh digital assistants understand the language of banking, so users stay engaged with the conversation.
Customers don’t run on your organization’s schedule—Posh’s Voice Concierge keeps your contact center open without outsourcing customer care.
Posh's AI receives calls and answers routine questions, resolving large workloads for customer service agents. By replacing touch-tone menus with natural conversations, we provide a modern (and less frustrating) experience.
Keep conversations moving forward. When the customer needs a live agent, route the call to the right agent and pass on context.Discover Voice Concierge
Handle routine banking transactions around the clock—including seamless authentication—through approachable, personalized chats.
Intelligent banking assistants help your customers make transfers, payments, account inquiries, and more. All you have to do is ask.
Touch-tone menus are outdated—and navigating a call tree can be taxing, even for the most patient customers. With our voice assistant, callers just ask a question. When they can’t help, assistants intelligently route the call to an agent who can.
We also work hand-in-hand with your customer service team. Free up your agents to build personal relationships and focus on the most valuable interactions.Discover Voice 360 & Banking Teller
There’s no one-size-fits-all solution with AI. With Posh, you can add new conversation topics, customize responses, and analyze usage data—all in one simple portal.The Platform
Core banking systems. Live chat platforms. Customer portals. Posh’s AI connects to all the software you already use to support your customers, so everything’s easier for the whole team.Integrations