From MIT’s AI Lab
Cutting-Edge CONVERSATIONAL AI
Automates contact center and help desk FAQs and workflows, powering more natural conversations
Patent-Pending IP
AI Platform Spans Messaging and Voice Channels:
Intelligent Chatbots: automate customer questions and workflows on web and mobile apps (e.g. checking hours or making payments) Interactive Voice Response (Conversational “IVR”): a phone bot that replaces traditional, clunky dialpad menus with natural, voice-driven conversations for contact centersWeb
SMS
Social
Mobile
Smart IVR
Digital Assistants
The Problem
Costly Call Centers and Basic Bots
Hiring and retaining call center reps is difficult and expensive. Chatbot alternatives exist but lack exceptional user experiences because they're too basic and only built around simple flowcharts .Our Solution
Posh’s Bots Are Context-Aware and Manage Conversational Memory
Posh leverages machine learning and natural language processing to make sophisticated bots that have intuition and “memory persistence,” driving more natural conversations.
Our Customers
Disrupting Customer Service
From community-focused credit unions to publicly-traded corporations, we partner with innovative customers globally.














