From MIT’s AI Lab
Cutting-Edge CONVERSATIONAL AI
Automates contact center and help desk FAQs and workflows, powering more natural conversations
Patent-Pending IP
AI Platform Spans Messaging and Voice Channels:
Intelligent Chatbots: automate customer questions and workflows on web and mobile apps (e.g. checking hours or making payments) Interactive Voice Response (Conversational “IVR”): a phone bot that replaces traditional, clunky dialpad menus with natural, voice-driven conversations for contact centers
Web
SMS
Social
Mobile
Smart IVR
Digital Assistants
The Problem
Costly Call Centers and Basic Bots
Hiring and retaining call center reps is difficult and expensive. Chatbot alternatives exist but lack exceptional user experiences because they're too basic and only built around simple flowcharts .
Our Solution
Posh’s Bots Are Context-Aware and Manage Conversational Memory
Posh leverages machine learning and natural language processing to make sophisticated bots that have intuition and “memory persistence,” driving more natural conversations.
Live Chat
Omni-Channel
Seamless Integrations
Content Management
End-to-End Analytics
SOC 2 Compliant
Our Customers
Disrupting Customer Service
From community-focused credit unions to publicly-traded corporations, we partner with innovative customers globally.
Testimonials
Hear What Our Partners Have to Say
Mindy Estok
Vice President
"Our partnership with Posh has made a significant difference regarding our Interactive Voice Response platform. Posh worked diligently with us to deploy an innovative, member-friendly IVR that not only carries us in today’s market but will also benefit us in the future."
