Every Posh assistant was developed from the ground up with one goal in mind: Better digital banking experiences for the people you serve.
We train natural language processing (NLP) models on real-world banking conversations, so our assistants understand your customers the first time around.
We build all our NLP models in-house, on proprietary systems with tremendous datasets. This isn’t a new coat of paint on an old third-party chatbot, which is a lot of what you’ll find elsewhere.
Posh helps you help yourself. We created our CMS and analytics platforms to give you full ownership of your AI assistants—and priceless voice-of-customer data.
Thanks to a tech-forward approach—with constant research and development—our voice and chat assistants will gain new capabilities over time. With Posh, you’ll stay on the forefront of digital banking.
We’re a passionate collective of world-class data scientists, mathematicians, linguists, and banking experts—and our results speak for themselves.
We’re not building these tools in a vacuum. We listen closely to our users, so a benefit for one becomes a benefit for all.
"Within a year since implementing Posh's AI, One Nevada has enjoyed 55% automation levels during business hours and 75% automation after hours. This has enabled us to serve our members 24/7 and also free up time for our staff to engage in more meaningful conversations for members that are escalated beyond the chatbot."
Research is the fun part. Our team of natural language processing (NLP) scientists is world-class, and we’re always pushing the field forward—all for the benefit of banking customers.Research & Technology
Your organization takes security seriously. Good news: We do, too. Visit our Trust Center for a detailed overview of our practices, values, and certifications. Visit the Posh Trust Center to learn more.
Through a comprehensive approach grounded in Confidentiality, Integrity, and Availability (CIA) principles, we’ve built our culture around security.Learn More
Dedicated data privacy assessments and transparent security controls give you peace of mind during (and after) deployment stage of the process.Learn More
We maintain Cloud STAR Level 1 accreditation and SOC 2 compliance—and through strategic partnerships, we provide compliance assurance at every step of the way.Learn More