Conversational AI

The tech-focused One Nevada Credit Union found a way to serve members 24/7 with Posh's Conversational AI

Luna is the first line of defense for FirstLight, answering all questions on their website and calls coming into the institution. 

This CUSO round comes alongside Posh’s initial $27.5 million Series A funding, bringing the total funding to $31.7 million.

Introducing Helpful Banking Moments, a brand new metric we’ve developed to determine if our AI is doing right by the party that matters most: the end user.

And how do you know which vendor is the best for your financial institution?

"We’ve built this technology to streamline the member experience—Learning from thousands of conversations, we’ve built a technology that streamlines the member experience, but still enabling human interaction when needed so credit unions can deliver the best member journey."

At a time when Americans have many options for financial institutions, many opt for their local credit union for basic financial services.

CUSO Posh Poised To Produce Better Bots For Credit Unions

Have you ever had to navigate through a series of options through the touchpad of your phone?

Part 3 of 3 of the Meet Posh’s NLP team Series.